Murdoch University cut a 4,500+ admissions backlog to under 200 in months by automating triage, missing-doc checks and reporting - reducing processing from 40 days to 7.
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Murdoch360 showed how a durable CRM blueprint avoids strategy shelfware, enabling Murdoch University to pivot during COVID and deliver recruitment and retention improvements via an ecosystem approach.
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This project highlighted the value of seamless integration between customer portals and core systems in the insurance industry, ensuring improved operational efficiency and a vastly enhanced user experience for MDA National’s stakeholders.
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This project demonstrated the importance of a systematic approach to replacing critical operational systems in the mining industry, and how Muthu's expertise ensured a successful outcome.
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